The Impact of AI in Automotive Recycling with Mike Kunkel.
In this episode, Chris, Georgia, and Mike Kunkel dive into a candid discussion about the rise of AI in the auto recycling industry. They chat about how Ari, APS’s AI Sales Agent, is being used in the real world—and what that means for auto recycling business owners.
They also talk about the elephant in the room: “We’ve created this issue—this challenge of leads. Now we need to do something with them. Customers are expecting a response.” It’s a powerful reminder that adopting AI is just the start. Without the right processes and mindset, opportunities can still slip through the cracks.
If you’re curious about how AI is reshaping sales, improving service, and creating new expectations for recyclers—this one’s for you.
KEY TAKEAWAYS
Ari is a tool
Ari, the AI sales assistant, helps handle overflow and after-hours calls, capturing qualified leads for follow-up. But it requires planning and process to be effective.
Real ROI is already happening
One recycler generated $18,000 in weekend sales from about $1,100 in AI cost, an 18x return, by focusing on high-value leads.
AI exposes missed opportunities
Many yards are unaware of how many calls they’re missing. Ari is surfacing that gap and turning it into revenue, if teams are prepared to act on the leads.
You need a plan to support growth
Adding AI without infrastructure, like sales coverage or prioritisation systems can create bottlenecks. It’s a growth enabler, and recyclers need to plan and manage the leads that tools like AI can generate.
Smarter workflows are in development
APS is building features like inventory integration, quick responses for low-value parts, and AI-driven callbacks to handle volume more efficiently.
Customer behavior is changing
Younger buyers expect fast, digital responses. AI helps recyclers meet customers where they are—any time, any day.
Use it your way
Some yards use Ari only for engines and transmissions; others use it for full coverage. Flexibility matters and feedback from APS customers is shaping the roadmap..